Contact Us

Thank you for visiting Sockora. We are always happy to assist with questions about our women's socks, orders, shipping, returns, refunds, or general store information.

Our customer support team is committed to providing clear and helpful assistance. If you need support, please contact us using the information below.

Customer Support

Email: support@sockora.space

Phone: (778) 866-8065

Mailing Address:
Sockora
24956 4 Ave
Aldergrove, BC V4W 2H3
Canada

How We Can Help

You may contact us regarding:

• Product information and general questions

• Order status and order-related concerns

• Shipping and delivery questions

• Returns and refund requests

• Incorrect, damaged, or missing items

• Website or checkout assistance

• General feedback about your shopping experience

When contacting us about an existing order, please include your order number and the email address used during checkout. Providing these details helps us review your request and assist you more efficiently.

For issues involving damaged, incorrect, or missing products, we may ask you to provide photographs or other relevant information so that our support team can better understand the situation.

Response Times

We aim to respond to customer inquiries as soon as reasonably possible. Response times may be longer during weekends, public holidays, or periods of high customer demand.

Please avoid sending multiple messages regarding the same request within a short period, as this may make it more difficult to process inquiries efficiently.

We value every customer and appreciate the opportunity to assist you.

Sockora
Website: sockora.space
Email: support@sockora.space
Phone: (778) 866-8065