Shipping policy

Shipping Policy

Thank you for shopping with Sockora. We are committed to providing a simple and reliable delivery experience for customers around the world.

This Shipping Policy explains our shipping costs, estimated delivery timeframe, order processing, and other important delivery information.

Free Worldwide Shipping

Sockora provides free shipping to customers worldwide.

There is no standard shipping fee for eligible orders placed through sockora.space.

The shipping cost displayed for our standard worldwide delivery service is $0.

Estimated Delivery Time

Our estimated delivery timeframe is:

7–10 days

The delivery estimate begins after the order has been successfully processed and prepared for shipment.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, local postal services, public holidays, weather conditions, and other circumstances outside our reasonable control.

Order Processing

After an order is placed, it may undergo payment verification and order processing before shipment.

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully review your:

Full name
Street address
Apartment or unit number, when applicable
City
Province, state, or region
Postal or ZIP code
Country
Contact information

Incorrect or incomplete shipping details may result in delivery delays or failed delivery attempts.

Shipping Destinations

We ship to destinations worldwide where delivery services are reasonably available.

In limited cases, shipping may not be available to certain restricted areas or destinations affected by carrier limitations, legal restrictions, or significant service disruptions.

If we are unable to ship your order, we will contact you using the information associated with your purchase.

Tracking Information

Tracking information may be provided when available for the applicable shipping method and destination.

Please allow time for tracking systems to update after shipment. In some cases, tracking information may not show movement immediately after a shipping notification is issued.

Delivery Delays

While we aim for orders to arrive within the estimated 7–10 day delivery timeframe, delays may occasionally occur.

Possible causes include:

Customs inspections or clearance procedures
High shipping volumes
Public holidays
Severe weather
Carrier network disruptions
Local postal delays
Incorrect delivery information
Events beyond our reasonable control

If you have concerns about a delayed order, please contact us at support@sockora.space.

Customs, Duties, and Import Requirements

International orders may be subject to customs procedures or import requirements in the destination country.

Requirements vary by location. Customers are responsible for complying with applicable local import rules.

Where taxes, customs duties, or other government charges are legally imposed and are not collected during checkout, responsibility for such charges may depend on applicable local laws and regulations.

Lost or Missing Packages

If your order appears to be lost or has not arrived, please contact our customer support team.

We may ask you to confirm your delivery address and provide relevant order information. We will review available shipping details and work with the applicable delivery provider when necessary.

Damaged Packages

If your order arrives damaged, please photograph the product and packaging and contact us as soon as possible.

Send the relevant information to support@sockora.space so our team can review the issue.

Address Changes

If you need to change your shipping address, contact us immediately after placing your order.

We cannot guarantee address changes after an order has been processed or shipped.

Sockora is not responsible for delivery issues resulting from incorrect shipping information provided by the customer, except where required otherwise by applicable law.